Addiction and Mental Health Counselling

To help individuals understand, manage, and heal from addictions and mental health challenges through compassionate, evidence-based therapeutic guidance.

Addiction Counselling

Addiction counselling helps individuals overcome dependence on substances, such as alcohol and drugs, or behaviours, including gambling and gaming, by offering structured support and evidence-based strategies. Seeking professional help improves long-term recovery success. Counselling may involve individual or family sessions, often combined with medical treatments like detox and OAT.

Some key therapeutic approaches include Cognitive Behavioural Therapy (CBT), Motivational Interviewing (MI), support meetings (AA, SMART Recovery, Recovery Dharma), and a Relapse Prevention Plan.

Mental Health Counselling

Mental health affects our thinking, feelings, and actions. It encompasses our emotional, psychological, and social well-being. Several factors contribute to mental health issues, including biological elements like genes, brain chemistry, traumatic experiences, abuse, or a family history of mental health problems. Long-term mental health challenges can influence our thinking, mood, and behaviour. It impacts how we handle stress, relate to others, and make decisions.

Mental health counselling offers professional support to individuals dealing with emotional, psychological, or behavioural challenges. It assists in managing conditions like anxiety, depression, trauma, and stress through evidence-based techniques.

Cancellation Policy

Appointment Scheduling:

Clients can schedule appointments for counselling or therapy sessions by phone, email, or online booking system.
Appointments are scheduled based on therapist availability and client preferences.

Cancellation Policy:

Clients are requested to provide at least 24 hours’ notice for any cancellations or rescheduling of appointments.
Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee, except in emergencies or unforeseen circumstances.

Late Arrival Policy:

Clients are encouraged to arrive on time for their scheduled appointments.
If a client arrives late, the session may end at the scheduled time to avoid delays for subsequent appointments.

Payment Policy:

Payment for counselling or therapy sessions is typically collected at the time of booking or the beginning of the session.
Accepted payment methods may include cash, credit/debit cards, or electronic transfers.

Termination of Services:

Therapists reserve the right to terminate services if clients engage in behaviour that is harmful to themselves, others, or the therapeutic process.
Clients may also choose to terminate services anytime if they feel it is no longer beneficial or appropriate for them.

Confidentiality and Privacy:

According to ethical guidelines and legal regulations, all information shared during counselling or therapy sessions is strictly confidential.
Client privacy and confidentiality are always maintained during in-person and online sessions.

Requirements for Online Sessions:

Clients participating in online counselling or therapy sessions are responsible for ensuring they can access a stable internet connection, a private and quiet environment, and any necessary technology (e.g., computer, webcam, microphone).